“In organizations, our success as leaders is measured by the degree to which we’ve mastered the external environment and delivered results in the form of revenues, profits, new product breakthroughs, cost savings, or market share increases”   Kevin Cashm

History

IBIS is a leading South African based company that has been specialising in Competitive Intelligence related services since 1997. IBIS is a pioneer in the development of and awareness for Competitive Intelligence in South Africa. Our services not only include the implementation of Competitive Intelligence in client companies but also market- industry-, products- and competitor analyses. We have a range of Competitive Intelligence training courses that are presented at South African Universities.

At the core of our capabilities is our methodological approach to all our clients’ challenges. Making use of secondary research as a launching pad, we add unique value through intensive primary research with the relevant industry participants, through interviews with direct competitors, their clients, their suppliers, and numerous other experts.  Our products and services are focused on our client’s intelligence needs and research is only begun once we have thoroughly explored the key information requirements. Our numerous satisfied clients are testimony of our diligence and thoroughness.

The management and staff of IBIS include persons with extensive experience at senior level in the formal intelligence environment as well as well-qualified persons with business and research background.  IBIS enjoys wide acclaim locally and internationally and enhances its capacity through the use of a worldwide network of associates who are specialists in Competitive Intelligence related fields.

Mission Statement

  • Promote a true partnership through close co-operation with clients to enhance independent functioning through the transfer of skills and knowledge.
  • Provide assistance in strategic management and in the implementation of the Competitive Intelligence process in companies.
  • Enhance the competitiveness of client companies at a time of increased and fiercer global competition.
  • Guide and develop information management processes.
  • Assist in the analysis of information.
  • Promote Competitive Intelligence as a profession within the Southern African business environment.
  • Adhere to high ethical norms and applicable laws.

Ethical Code


IBIS strives to enhance the image of Competitive Intelligence as an ethical profession, whereby privacy and confidentiality are maintained at all levels of service.  IBIS also endeavors to maintain the highest level of ethics during the research, methodology and the reporting processes.  All research is conducted through a set protocol and qualified personnel are utilised when conducting specialised research.


Furthermore, IBIS includes in its code, the following:

  • To continually strive to establish and promote Competitive Intelligence as a profession.
  • To execute our services while maintaining the highest degree of professionalism.
  • To avoid all unethical practices.
  • To faithfully adhere to and abide by the policies, objectives and guidelines of client companies.
  • To respect and comply with all applicable laws.
  • To fully respect all requests for confidentiality of information and association.
  • To promote and encourage full compliance with the ethical standards within IBIS, client companies, third party contractors and with the Competitive Intelligence profession.